The GCC is among the three fastest growing IT markets after Latin America and Eastern Europe. Demand is increasing with software expected by Omnix International, a Dubai-based system integrator, to increase by 10.3% and hardware by 7.1% in the years between 2014-2019. This growth is driven by sectors such as oil and gas, banking and finance, tourism, utilities, telecommunications and government services that are looking for solutions within cloud computing, mobile platforms as well as software helping with social media. Within the GCC, the UAE and Saudi Arabia are the largest markets.
Investments are being made into e-government services and also m-government - services through mobile platforms. In the 2013 Networked Readiness Index, the UAE ranked second among Arab countries and 25th globally. It also ranked 1st in mobile coverage and 9th in availability of online government services. Expenditure on IT is expected to increase by 7.3% from 2013 to $32b in 2014.
A number of global ICT companies have established regional headquarters in Dubai such as Microsoft, IBM, Oracle, Siemens, HP, Dell, Canon, Sony Ericsson, Cisco and more.